Customer Experience Ambassador

2 weeks ago


Saginaw, Michigan, United States Wilson Ford Lincoln Full time

Service Advisor Role Summary

As a vital member of the Wilson Ford Lincoln team, the Service Advisor plays a pivotal role in delivering exceptional customer experiences in the service lane. This position demands a high level of professionalism, strong communication skills, and a keen eye for detail.

Key Responsibilities:

  • Manage the flow of the service lane efficiently, ensuring a seamless experience for our valued customers.
  • Provide top-notch customer support, addressing inquiries with a personalized touch and ensuring prompt resolutions.
  • Effectively distribute work among technicians, optimizing productivity and ensuring timely completion of tasks.
  • Develop and maintain a thorough understanding of our product offerings, staying up-to-date on new technologies and services.


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