Customer Service Representative
4 days ago
Company Overview
Bass Pro Shops is a leading outdoor recreation retailer committed to inspiring people to enjoy the outdoors and conserve its natural resources.
We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Outfitter. This role plays a critical part in ensuring an exceptional shopping experience for our guests.
Salary: $38,000 - $48,000 per year, depending on experience.
Job Description:
- Secure all firearms brought into the store with trigger locks to promote a safe environment for our guests and associates.
- Check in all Vendor representatives, completing the necessary visitor log information and controlling the visitor badges to maintain a secure store environment.
- Greet all customers as they enter the store, providing a warm and welcoming atmosphere that sets the tone for a positive shopping experience.
- Handle customer's merchandise returns, sorting them by category and returning them to their proper area to ensure efficient restocking and minimize stockroom clutter.
Responsibilities:
- Provide excellent customer service, responding to customer inquiries and resolving issues promptly.
- Support sales floor operations, maintaining a clean and organized store environment.
- Assist with receiving and stocking merchandise, ensuring accurate inventory levels.
Benefits:
- A competitive salary range of $38,000 - $48,000 per year.
- A comprehensive benefits package, including medical, dental, and vision insurance.
- A 401(k) retirement savings plan with company match.
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