Healthcare Recovery Operations Manager

21 hours ago


Nashville, Tennessee, United States Ascension Recovery Services Full time

About Ascension Recovery Services
Ascension Recovery Services is a leader in the development and management of fully integrated behavioral health systems. Our focus spans treating substance use disorder (SUD) and co-occurring mental health issues, providing services across the entire continuum of care.

The Opportunity
We are seeking an experienced Admissions Director to build and lead the Admissions Department for several new facilities launching in collaboration with our clients. The first facilities will be located in Iowa and Indiana, with plans to expand nationwide.

Job Description
The Admissions Manager ensures that the admissions process is seamless, accessible, and client-focused for new clients, their families, and referring professionals. This role partners closely with facility leadership to ensure clinically appropriate admissions.

Key Responsibilities
1. Collaborate with leadership to develop a multi-location admissions department supporting SUD facilities.
2. Facilitate complex admissions processes with multiple stakeholders.
3. Manage private-pay and out-of-network insurance financial arrangements, including benefit verification.
4. Conduct admissions assessments and make informed clinical decisions for client admissions.
5. Maintain communication and documentation with referral sources.
6. Work with Business Development staff to streamline referral processes.
7. Coordinate insurance coverage verification, identify financial guarantors, and arrange payment agreements.
8. Accurately document all interactions and maintain client records in EMR, CRM, or other electronic systems.
9. Serve as a liaison between clinical/medical teams and families, overseeing admission logistics and travel coordination.
10. Compile and analyze admission data to support operational strategy.
11. Collaborate on revenue-generating strategies related to admissions and client capacity.
12. Establish admissions best practices, policy, and procedures, and train staff.
13. Lead admissions team members, supporting recruitment and performance management as the department grows.

Qualifications
This role requires a Bachelor's degree in social services, management, healthcare, or a related field, or 5+ years of relevant experience may substitute for degree. A minimum of 4 years' experience in admissions, business development, community relations, or operations within a behavioral health or SUD setting is required. At least 2 years in a leadership role, with a background in admissions or case management preferred.

Compensation
This position offers an estimated salary range of $70,000-$90,000 per annum, depending on location and experience.



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