Retail Operations Manager
3 days ago
At Burlington, we strive to foster a diverse and inclusive work environment where associates can grow their retail careers. As a Retail Front End Supervisor, you will play a vital role in the store leadership team, working closely with Store Management to drive sales results, enhance customer experience, and maintain efficient store operations.
This leadership position offers a unique opportunity for career advancement within our expanding organization. If you are a self-motivated individual with excellent supervisory skills, a proven track record of building strong teams, and a passion for delivering exceptional customer service, this may be the right fit for you.
We live by our Core Values:
* Drive Results
* Trust & Respect Each Other
* Build Teams & Partnerships
Burlington's benefits package includes:
* Growth Opportunities
* Competitive Pay ($17.95 - $19.95 per hour)
* Flexible Hours
* 15-30% Associate Discount
* Medical, Dental, and Vision Coverage
* Employee Assistance Program
* Life and Disability Insurance
* Paid Time Off
* Paid Holidays
* 401(k) Plan
Key Responsibilities:
* Supervise all store functions and associates as Manager on Duty
* Maximize sales results through training, developing, and coaching direct reports
* Promote safety for customers and associates by adhering to company guidelines
* Cultivate a diverse culture based on teamwork and collaboration
* Solve issues/concerns, making informed decisions, and supervising front-end operations to ensure exceptional customer service
* Reinforce Asset Protection strategies to eliminate shortage
* Assist in recruiting, interviewing, and onboarding new associates
* Participate in weekly workload planning meetings
* Drive Community Relations participation through company programs and partnerships
* Coordinate meal and break periods and monitor schedule adherence
Requirements:
* At least 1 year of supervisory experience within an off-price, big box, or specialty environment
* Strong interpersonal skills with a positive and engaging attitude
* Ability to work a full-time schedule including nights, weekends, and holidays as required
* Ability to move/handle/lift store merchandise weighing 40 lbs. or more, as well as stand and walk for extended periods
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