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Customer Experience Manager
2 months ago
We are seeking a highly motivated and customer-focused individual to join our team as an Assistant Manager: Customer Experience. As a key member of our store leadership team, you will be responsible for driving sales growth, improving customer satisfaction, and fostering a positive work environment.
Key Responsibilities- Partner with the Store Manager to develop and implement sales strategies that drive business results and exceed customer expectations.
- Analyze sales trends and customer feedback to identify opportunities for improvement and implement changes to enhance the customer experience.
- Lead by example and demonstrate a customer-first mindset, ensuring that all associates are empowered to deliver exceptional service.
- Recruit, train, and develop a high-performing team that is passionate about delivering an outstanding customer experience.
- Collaborate with cross-functional teams to ensure seamless execution of business initiatives and drive results.
- A competitive hourly pay rate of $22.50-$26.50.
- A fun and supportive work environment where you can grow and develop your skills.
- A comprehensive benefits package, including medical, dental, and vision insurance, 401(k) savings plan, and commuter benefits.
- Flexible scheduling to support your work-life balance.
World Market, LLC is an equal opportunity employer and welcomes applications from diverse candidates. We are committed to creating a workplace that is inclusive, respectful, and free from discrimination. If you need reasonable accommodations to complete the online application, please contact our Human Resources department.
