Team Member
5 days ago
About You Scream Holdings LLC
We are a dynamic and fast-paced company that values exceptional customer service and a positive work environment. As a franchisee of the Dairy Queen system, we strive to create positive memories for all our fans.
Job Summary
We are seeking a positive, energetic, and passionate individual to join our team as a Kitchen Crew Member. As a key member of our team, you will be responsible for delivering exceptional customer service, preparing food products, and maintaining a clean and safe environment.
Key Responsibilities
- Customer Service
- Be an ambassador of the Dairy Queen brand and provide professional service to all customers
- Enthusiastically greet and welcome customers to the Dairy Queen brand
- Strive to exceed customer expectations and deliver fan-first service through timely and quality service
- Food Preparation
- Quickly and accurately prepare food products following restaurant, health, and safety standards
- Properly and safely operate and maintain restaurant equipment, including grill, fryer, freezer, and other cooking equipment
- Teamwork and Safety
- Be a willing team player and maintain a cooperative, harmonious working relationship with management and fellow team members
- Create and maintain a positive, safe, clean, and inviting environment for customers and team members
Requirements
- Communicate positively with customers and co-workers constantly during shifts
- Work well under pressure-packed situations while maintaining a great attitude
- Comfortable standing for entire shifts and able to lift 50 pounds
- Ability to handle raw, frozen, and cooked food products as well as products in and out of the temperature danger zone
- Practice established food handling procedures and meet any local health regulations
- Exhibit good manners, proper personal hygiene, and promptness
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