Yamaha Operations Assistant

1 week ago


Cypress, California, United States YAMAHA MOTOR Co. Ltd. Full time
Yamaha Operations Support Specialist

We are looking for an experienced Operations Support Specialist to join our team in Cypress, CA.

The successful candidate will play a key role in supporting the Retail Servicing Department, working closely with customers, dealers, and internal departments to deliver exceptional service and satisfaction.

  • Responsibilities:
  • Compose routine correspondence for customers and dealers. Manage incoming mail, performing mail merges and distributing it daily.
  • Work collaboratively with the management team to create departmental reports. Investigate unidentified checks, coordinating with dealers, customers, and financial institutions.
  • Support internal and external audit requests by facilitating documentation.
  • Handle incoming calls, provide basic information to customers, and manage department voicemails.
  • Collect documents from dealers, dispatch correspondence, and upload customer documents into appropriate systems.
  • E nsure compliance with company policies and procedures, adhering to state and federal laws and regulations.
  • Support Recovery, Repossession & Remarketing Administrators.
  • Perform other duties as assigned.

Salary:$43,890 to $72,420 per year. Experience-based base pay is part of Yamaha's Total Reward program.

Reports to:Department Manager

We value diversity and inclusion, creating an environment where everyone can thrive.



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