Yamaha Operations Assistant
1 week ago
We are looking for an experienced Operations Support Specialist to join our team in Cypress, CA.
The successful candidate will play a key role in supporting the Retail Servicing Department, working closely with customers, dealers, and internal departments to deliver exceptional service and satisfaction.
- Responsibilities:
- Compose routine correspondence for customers and dealers. Manage incoming mail, performing mail merges and distributing it daily.
- Work collaboratively with the management team to create departmental reports. Investigate unidentified checks, coordinating with dealers, customers, and financial institutions.
- Support internal and external audit requests by facilitating documentation.
- Handle incoming calls, provide basic information to customers, and manage department voicemails.
- Collect documents from dealers, dispatch correspondence, and upload customer documents into appropriate systems.
- E nsure compliance with company policies and procedures, adhering to state and federal laws and regulations.
- Support Recovery, Repossession & Remarketing Administrators.
- Perform other duties as assigned.
Salary:$43,890 to $72,420 per year. Experience-based base pay is part of Yamaha's Total Reward program.
Reports to:Department Manager
We value diversity and inclusion, creating an environment where everyone can thrive.
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