Workforce Management Expert
2 days ago
Become a part of something bigger at The Auto Club Group, where you can make a real impact as a Workforce Management Expert.
In this role, you will partner with operational leaders to analyze and improve workforce management processes. You will use your analytical skills to identify trends, optimize workflows, and develop strategic plans to drive business growth.
Your responsibilities may include:
- Analyzing complex data sets to identify patterns and trends.
- Developing and implementing data-driven solutions to improve workforce management processes.
- Collaborating with stakeholders to communicate findings and recommendations.
This is a remote call center position, and the ideal candidate will have 5+ years of experience in reporting and/or scorecard management, as well as expertise in SQL, MS Excel, and data visualization software.
We offer a competitive salary of $81,411.20 - $126.651.20 annually, plus annual bonus potential based on performance. Our benefits package includes comprehensive medical, dental, vision, PTO, paid holidays, tuition reimbursement, and more.
We are an equal opportunity employer and value diversity in the workplace. If you are passionate about workforce management and driving business results, we encourage you to apply.
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