Client Consulting Manager
3 weeks ago
Job Family Group: Sales and Business Development
Company Description: Visa is a world leader in payments and technology, with over 259 billion payments transactions flowing safely between consumers, merchants, financial institutions, and government entities in more than 200 countries and territories each year. Our mission is to connect the world through the most innovative, convenient, reliable, and secure payments network, enabling individuals, businesses, and economies to thrive while driven by a common purpose – to uplift everyone, everywhere by being the best way to pay and be paid.
Job Description: Visa Consulting and Analytics (VCA) drives tangible, impactful and financial results for Visa's network clients, including both financial services and merchants. Drawing on our expertise in strategy consulting, data analytics, brand management, marketing, operational and macroeconomics, Visa Consulting and Analytics solves the most strategic problems for our clients.
The US Money Movement Consulting Practice: within VCA provides consulting and solution services for Visa's issuer, merchant, acquirer, or co-brand partners in the United States. We apply deep expertise in the payments industry to provide solutions to assist clients with their key business priorities, drive growth and improve profitability. The VCA team provides a comprehensive range of consulting services to deliver solutions that address unique challenges in areas such as improving profitability, strategic growth, customer experience, digital payments and managing risk.
Key Responsibilities:
- Proactively engage with teams in regular strategic & planning discussions, cultivate and manage a pipeline of work with issuers, merchants and co-brand partners.
- Lead consulting initiatives and contribute to closing engagement by identifying potential opportunities with clients.
- Develop frameworks, approaches, solutions and recommendations that effectively and efficiently address the most impactful opportunities and challenges.
- Build solutions and actionable insights that will help clients to grow their portfolios and merchant engagement in their core business.
- Partner with peers in other functional areas (e.g., merchants sales and solutions, marketing, sales, risk, innovation) and across global regional teams to execute projects in ways that leverage the breadth and depth of Visa's resources.
- Produce insights, analyses and recommendations to improve client performance, boost growth, drive understanding of client issues and provide strategic guidance for client priorities across the verticals and segments.
- Ability to effectively manipulate and analyze large data sets (industry and Visa) to determine meanings insights and recommendations for clients.
- Build new scalable solutions, toolkits, best practice documents and consulting approach that can be applied across VCA practice.
Requirements:
- 5 or more years of relevant work experience with a Bachelor's Degree or at least 2 years of work experience with an Advanced degree (e.g. Masters, MBA, JD, MD) or 0 years of work experience with a PhD.
- Relevant experience at a large management consulting firm or as a leader of large issuer or co-brand portfolios.
- Experience working with financial indicators to measure business performance. Significant focus on impacting ROI.
- Strong analytical skills, with demonstrated intellectual and analytical rigor.
- Self-motivated, results-oriented individual with the ability to handle numerous projects concurrently.
- Knowledge and understanding of banking operations and/or payment schemes, including products & services, business systems and processes, marketing initiatives and card acquiring experience.
- Excellent communication, story-telling and presentation skills.
- Team player.
- Technology mindset, curious, up-to-date with digital trends and applications.
Additional Information:
- Work Hours: Varies upon the needs of the department.
- Travel Requirements: This position requires travel 5-10% of the time.
- Mental/Physical Requirements: This position will be performed in an office setting. The position will require the incumbent to sit and stand at a desk, communicate in person and by telephone, frequently operate standard office equipment, such as telephones and computers.
Visa is an EEO Employer: Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.
U.S. APPLICANTS ONLY: The estimated salary range for a new hire into this position is $112,500 to $172,600 USD per year, which may include potential sales incentive payments (if applicable). Salary may vary depending on job-related factors which may include knowledge, skills, experience, and location. In addition, this position may be eligible for bonus and equity. Visa has a comprehensive benefits package for which this position may be eligible that includes Medical, Dental, Vision, 401(k), FSA/HSA, Life Insurance, Paid Time Off, and Wellness Program.
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