Front Desk Associate
1 week ago
We are seeking a highly motivated and customer-focused individual to join our team as a Front Desk Associate at Edgelake Beach Timeshare Home Owner. As a key member of our team, you will be responsible for providing exceptional customer service, handling reservations and rentals, and ensuring a seamless check-in and check-out experience for our guests.
Key Responsibilities- Provide top-notch customer service to our guests, responding to their needs and concerns in a timely and professional manner.
- Manage reservations and rentals, ensuring accurate and efficient processing of guest requests.
- Coordinate check-in and check-out procedures, ensuring a smooth and welcoming experience for our guests.
- Offer concierge-level service, assisting guests with resort activities, amenities, and services.
- Perform administrative tasks, including filing, copying, faxing, and email management.
- Work collaboratively with other departments, including housekeeping and maintenance, to ensure seamless operations.
- A competitive salary and benefits package, including PTO, free dental and vision insurance, and performance-based bonuses.
- A supportive and enjoyable working environment, with a team-oriented culture.
- Opportunities for growth and development, with a focus on employee satisfaction and well-being.
- No prior experience necessary, as we provide comprehensive training for the right candidate.
- Excellent communication and interpersonal skills, with a strong focus on customer service.
- Ability to work in a fast-paced environment, with a high level of accuracy and attention to detail.
Edgelake Beach Timeshare Home Owner is an equal opportunity employer, committed to diversity and inclusion in the workplace. We prohibit discrimination against any employee or applicant for employment based on race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, marital status, genetic information, disability, or veteran status.
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