Help Desk Support Specialist

3 days ago


Elkhart, Indiana, United States MSC Industrial Direct Full time

Job Overview

The Help Desk Support Specialist role at MSC Industrial Supply is designed to provide top-notch customer service and support. Key responsibilities include:

• Handling customer inquiries regarding products and orders.

• Troubleshooting and resolving customer complaints.

• Coordinating with internal teams to fulfill customer requests.

• Offering product recommendations and technical assistance.

• Fostering strong relationships with customers to ensure their satisfaction.

Salary and Benefits

We offer an attractive compensation package, including an estimated salary range of $50,000 - $65,000 per year, depending on experience, along with opportunities for career advancement and professional growth.



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