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Patient Service Coordinator
4 weeks ago
We are seeking a highly skilled and patient-focused individual to join our team as a Patient Service Specialist. In this role, you will be responsible for providing exceptional patient care and ensuring a seamless experience for our patients from the moment they arrive at our center.
Responsibilities- Greet new and existing patients, register new patients, and provide information about their visit
- Schedule patient appointments in person or over the phone
- Communicate with various parties, including attorney offices, insurance companies, and translation companies
- Collect co-pays from patients, manage payer approvals, and conduct insurance authorizations and verifications
- Provide patients with information about their next appointment as they check out
- Respond to requests for information from patients, providers, and coworkers
- High School Diploma or GED
- Experience in a clinical office environment
- Ability to use office equipment, including computers, telephones, and software
- Ability to type 40 words per minute
- Ability to walk, stand, bend, and reach consistently throughout a work day/shift
- Ability to lift up to 25lbs, safely, from ground to waist using proper body mechanics
- Ability to carry office supplies up to 10lbs
- Visual acuity sufficient to maintain accurate records and recognize people
- Ability to speak and hear sufficiently to understand and give directions
NovaCare Rehabilitation is committed to providing exceptional patient care and is an equal-opportunity employer. We value diversity and inclusion in our workforce and are dedicated to creating a positive and supportive work environment.
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Newport, Kentucky, United States NovaCare Rehabilitation Full time{"title": "Patient Service Specialist", "description": "OverviewWe are seeking a highly skilled and patient-focused Patient Service Specialist to join our team at NovaCare Rehabilitation. As a key member of our front desk team, you will be responsible for providing exceptional patient experiences from the moment they arrive at our...
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