Patient Service Coordinator

4 weeks ago


Newport, Kentucky, United States NovaCare Rehabilitation Full time
{"title": "Patient Service Specialist", "description": "Overview

We are seeking a highly skilled and patient-focused individual to join our team as a Patient Service Specialist. In this role, you will be responsible for providing exceptional patient care and ensuring a seamless experience for our patients from the moment they arrive at our center.

Responsibilities
  • Greet new and existing patients, register new patients, and provide information about their visit
  • Schedule patient appointments in person or over the phone
  • Communicate with various parties, including attorney offices, insurance companies, and translation companies
  • Collect co-pays from patients, manage payer approvals, and conduct insurance authorizations and verifications
  • Provide patients with information about their next appointment as they check out
  • Respond to requests for information from patients, providers, and coworkers
Requirements
  • High School Diploma or GED
  • Experience in a clinical office environment
  • Ability to use office equipment, including computers, telephones, and software
  • Ability to type 40 words per minute
Physical Requirements
  • Ability to walk, stand, bend, and reach consistently throughout a work day/shift
  • Ability to lift up to 25lbs, safely, from ground to waist using proper body mechanics
  • Ability to carry office supplies up to 10lbs
  • Visual acuity sufficient to maintain accurate records and recognize people
  • Ability to speak and hear sufficiently to understand and give directions
About NovaCare Rehabilitation

NovaCare Rehabilitation is committed to providing exceptional patient care and is an equal-opportunity employer. We value diversity and inclusion in our workforce and are dedicated to creating a positive and supportive work environment.

", "lang_code": "en-US"}

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