Patient Services Representative

3 months ago


Prescott, United States Women's Health Arizona Full time

The Patient Service Representative will be responsible for greeting patients, scheduling appointments, verifying insurance information, and assisting with administrative tasks to ensure a positive patient experience. The ideal candidate will have excellent communication skills, attention to detail, and a passion for providing exceptional customer service in a healthcare setting.Responsibilities:Patient Check-In and Check-Out: Greet patients in a courteous and professional manner upon arrival at the practice. Verify patient demographic and insurance information, updating records as necessary. Assist patients with completing registration forms and obtaining necessary signatures.Appointment Scheduling: Schedule patient appointments accurately, ensuring appropriate time slots and provider availability. Coordinate scheduling of follow-up appointments, referrals, and diagnostic tests as directed by healthcare providers. Confirm appointments with patients via phone, email, or text message as needed.Insurance Verification and Authorization: Verify patient insurance coverage, eligibility, and benefits using electronic systems or contacting insurance carriers. Obtain pre-authorizations and referrals for procedures and services as required by insurance plans.Patient Communication: Answer incoming calls and respond to patient inquiries in a timely and professional manner. Provide information to patients regarding appointment scheduling, practice policies, and services offered. Relay messages to healthcare providers and clinical staff as needed.Administrative Support: Assist with administrative tasks, such as filing, faxing, scanning, and organizing medical records. Maintain cleanliness and organization of the front desk area and waiting room. Perform other duties as assigned by practice management or healthcare providers. Requirements High school diploma or equivalent required; Associate's degree or certification in healthcare administration preferred.Minimum of 1-2 years of experience in a customer service or administrative role, preferably in a healthcare or medical office setting.Excellent customer service skills, with the ability to communicate effectively and professionally with patients, staff, and visitors.Strong organizational skills, attention to detail, and ability to manage multiple tasks and priorities in a fast-paced environment.Proficiency in using computer software applications, electronic health records (EHR) systems, and office equipment.Knowledge of medical terminology, insurance verification processes, and HIPAA regulations.Ability to maintain confidentiality and handle sensitive information with discretion.Compassionate and empathetic attitude towards patients and their families.



  • Prescott, United States US Derm Support Roles Full time

    OverviewCome join our team! We have an immediate need for a Patient Service Representative in our Prescott, AZ clinic! If you are ready to make an impact every day, and thrive in a fast-paced environment, then a career at Forefront may be the perfect fit for you!SummaryThe Patient Service Representative is responsible for the patient check-in process,...


  • Prescott, United States US Derm Support Roles Full time

    Overview Come join our team! We have an immediate need for a Patient Service Representative in our Prescott, AZ clinic! If you are ready to make an impact every day, and thrive in a fast-paced environment, then a career at Forefront may be the perfect fit for you! Summary The Patient Service Representative is responsible for the patient check-in process,...


  • Prescott Valley, United States US Derm Support Roles Full time

    OverviewCome join our team! We have an immediate need for a Patient Service Representative in our Prescott Valley, AZ clinic! If you are ready to make an impact every day, and thrive in a fast-paced environment, then a career at Forefront may be the perfect fit for you!Possible Travel to Prescott as Needed SummaryThe Patient Service Representative is...


  • Prescott Valley, United States US Derm Support Roles Full time

    Overview Come join our team! We have an immediate need for a Patient Service Representative in our Prescott Valley, AZ clinic! If you are ready to make an impact every day, and thrive in a fast-paced environment, then a career at Forefront may be the perfect fit for you! Possible Travel to Prescott as Needed Summary The Patient Service Representative is...


  • Prescott, United States Circle K Stores Inc. Full time

    Customer Service Representative Apply at Store 2707929, Prescott AZ Posted 4 Days Ago | Job Requisition ID: R407842 Availability - Shift/Days Flexible Availability We want you to join our team as a Customer Service Representative. If you have the desire to be challenged, work in a fast-paced, fun environment and to grow your career - look no further. As a...


  • Prescott, United States Quipt Home Medical Full time

    Description Quipt Home Medical is a rapidly growing leader in the provision of clinical respiratory equipment and service in the durable medical equipment industry. We are looking for driven individuals to come grow with us.Position: Customer Service RepresentativePosition Reports To Branch Manager/CSR DirectorPosition Summary As a Customer Service...


  • Prescott, United States Enterprise Holdings Full time

    Meet and greet customers in a friendly and timely manner. Provide a high level of customer service by assisting customers and assessing their rental needs in person and over the phone. Understand and communicate rental terms and conditions, vehicle f Customer Service Representative, Customer Service, Representative, Retail, Automotive, Vehicle


  • Prescott, United States Circle K Full time

    Circle K - 940 Willow Creek Rd [Retail Associate / Team Member] As a Customer Service Representative at Circle K, you'll: Provide prompt, courteous customer service and resolve customer issues on shift; Ring up all sales on cash register properly; Perform multi-function operation of fuel console, lottery machine, etc.; Inspect store facilities and equipment...


  • Prescott, United States U-Haul Full time

    Location: 2122 Hwy 69, Prescott, Arizona 86301 United States of America Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Representative. As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's exceptional...


  • Prescott, Arizona, United States Safeway Full time

    Safeway is seeking a Customer Service Representative to be the face of our company. As a Grocery Store Associate, you will interact with valued customers in various roles such as bagging groceries, arranging flowers, slicing cheese, and sweeping the floor.We are committed to helping customers and fellow associates. You will be responsible for being...


  • Prescott, Arizona, United States Massage Envy Full time

    Join Our TeamWe are seeking a highly motivated and skilled Sales and Service Representative to join our team at Massage Envy Prescott. As a member of our team, you will have the opportunity to make a real difference in the lives of our clients and achieve your career goals.About the JobIn this role, you will provide exceptional customer service, promote our...


  • Prescott, Wisconsin, United States Bank of Montreal Full time

    Job SummaryWe are seeking an experienced Financial Service Representative to join our Retail Banking team at the Bank of Montreal. As a key member of our team, you will play a critical role in delivering exceptional service to our customers and prospects.Key ResponsibilitiesBuild and maintain strong relationships with customers to drive business growth and...


  • Prescott Valley, Arizona, United States US Derm Support Roles Full time

    OverviewWe are seeking a highly organized and customer-focused Patient Service Representative to join our team at US Derm Support Roles in Prescott Valley, AZ. As a key member of our clinical support staff, you will play a critical role in ensuring the smooth operation of our clinic.Job SummaryThe ideal candidate will have 1-2 years of recent medical office...


  • Prescott, Arizona, United States Staples Full time

    The Customer Service Representative Position at Staples demands a person with outstanding interpersonal skills, capable of delivering top-notch customer care, and navigating multiple tasks with ease.Primary Responsibilities:Swiftly address customer queries and issuesPromote products effectively and enhance customer engagementMaintain high standards of store...


  • Prescott, United States Arizona Oncology Associates Full time

    Overview: Facing cancer takes great strength and courage. It also takes an exceptional team of Patient Services Coordinators working alongside clinical and administrative staff and being a part of our patient's experience in our clinics.If you like being the first and last friendly face our patients see in the clinic, we want you to join our team.About Us:...


  • Prescott, United States Davidson's Full time

    Do you have a passion for customer service with a keen attention to detail and desire to be a part of a fast-growing and dynamic industry? If so, we encourage you to explore joining our team where you will receive excellent compensation and a comprehensive benefits package. Davidson’s is a 90 years young innovative leader in firearms distribution...


  • Prescott, Arizona, United States KFC Full time

    As a Front Line Service Representative at Taco Bell, you'll play a vital role in delivering an exceptional dining experience to our guests. Your primary responsibility will be to provide accurate and efficient service, ensuring that every guest leaves feeling satisfied and valued.Key Responsibilities:• Prepare and serve food and beverages according to...


  • Prescott, Arizona, United States Davidson's Full time

    Job OverviewDavidson's, a leading firearms distribution company, is seeking an experienced Customer Service Representative to join our Sales Administration Department. This full-time position is based in Prescott, Arizona, and offers a competitive salary of $19.00 per hour.The ideal candidate will possess excellent communication skills, both written and...


  • Prescott, United States Enterprise Mobility Inc Full time

    Overview Customer Service Representative will provide a high level of customer service by assisting both internal and external customers, primarily face-to-face, supporting their branch and rental needs. You will gain knowledge through local training and hands-on experience with duties to include customer service and administrative functions. This is a...


  • Prescott, United States Staff My Agency Full time

    Position Overview Successful State Farm Agent is seeking a qualified professional to join their winning team for the role of Licensed Customer Service Representative - State Farm Agent Team Member. We seek an licensed energetic professional interested in helping our business grow through value-based conversations and remarkable customer experience. If you...