Program Technician III

3 weeks ago

Sacramento, California, United States California State Controller's Office Full time
Job Summary

The California State Controller's Office is seeking a highly skilled and detail-oriented Program Technician III to join our team in the SCO Disbursements Bureau. As a key member of our Post Issuance Unit, you will be responsible for processing complex financial transactions and providing expert guidance to staff and management.

Key Responsibilities
  • Post Issuance Workload Processing
    • Utilize the Financial Information System (FI$Cal) to perform all functions and tasks related to post issuance workloads, including warrant redeposits, damaged warrants, stop payments, and claims of forgery.
    • Prepare daily statistical reports using Microsoft Excel and FI$Cal to provide data on in-progress and completed work for submission to the General Disbursements manager.
  • Stakeholder Communications/Issue Resolution
    • Respond to inquiries related to post issuance concerns and provide sensitive and detailed program information to the public, employees, and state agencies.
    • Communicate professionally to resolve complex, sensitive, and confidential post issuance concerns.
  • Post Issuance Subject Matter Expert
    • Review FI$Cal transactions performed by Post Issuance Unit staff and provide approval or return for edits.
    • Provide expertise, input, and guidance to staff and management on subject knowledge of the varied workloads in the Post Issuance Unit.
    • Act as an expert staff resource responsible for consultation in the varied processes of General Disbursements and functions/navigation of FI$Cal.
    • Assist with onboarding and on-the-job training of new and less experienced staff within the Post Issuance Unit.
Requirements
  • Ability to communicate effectively.
  • Ability to follow instructions, policies, and procedures.
  • Take initiative in work both independently and as a team member.
  • Excellent attention to detail.
  • Excellent attendance, punctuality, and dependability.
  • Ability to lift materials weighing up to 20 lbs.
Equal Employment Opportunity

The State of California is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, hair style and texture, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation.

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