Program Technician III

4 days ago

Sacramento, California, United States California State Controller's Office Full time

Job Summary:

The California State Controller's Office is seeking a highly skilled Program Technician III to join our team in the SCO Disbursements Bureau. As a Program Technician III, you will play a critical role in the post issuance process, ensuring the accurate and timely resolution of issues related to warrants and electronic fund transfers.

Key Responsibilities:

  • Process detailed program information using the FI$Cal System, following Disbursements Bureau guidelines and procedures.
  • Provide sensitive and detailed information to management, employees, state agencies, and the public.
  • Perform post issuance workload processing, including warrant redeposits, returns, damaged warrants, stop payments, claims of forgery, and payroll/garnishments.
  • Prepare daily statistical reports using Microsoft Excel and FI$Cal to provide data on in-progress and completed work.
  • Communicate professionally to resolve complex, sensitive, and confidential post issuance concerns.
  • Act as a subject matter expert, reviewing FI$Cal transactions and providing approval or return for edits.
  • Provide expertise, input, and guidance to staff and management on subject knowledge of post issuance workloads.
  • Assist with onboarding and on-the-job training of new and less experienced staff.
  • Attend in-person and virtual meetings as a subject matter expert.

Requirements:

  • Ability to communicate effectively.
  • Ability to follow instructions, policies, and procedures.
  • Take initiative in work both independently and as a team member.
  • Excellent attention to detail.
  • Excellent attendance, punctuality, and dependability.
  • Ability to lift materials weighing up to 20 lbs.

Equal Opportunity Employer:

The State of California is an equal opportunity employer to all, regardless of age, ancestry, color, disability, exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, hair style and texture, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation.

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