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Financial Services Representative

2 months ago


Framingham, Massachusetts, United States MutualOne Bank Full time
Personal Banker Job Description

At MutualOne Bank, we are seeking a highly skilled and customer-focused Personal Banker to join our team. As a Personal Banker, you will be responsible for providing exceptional customer service by using your in-depth knowledge of our products and services to understand and meet the financial needs of our customers.

Key Responsibilities:
  • Provide a complete range of customer service, including opening new accounts, explaining available bank products and services, and gathering customer information to process new and existing accounts.
  • Proactively interview customers to identify their financial needs and provide comprehensive electronic banking support.
  • Maintain knowledge of branch policies and procedures and participate in activities to generate new business.
  • Deliver clarity to customers through simplicity, guidance, and know-how, and interface with customers via telephone or in person.
Requirements:
  • Bachelor's degree or equivalent sales and service experience.
  • Good interpersonal, communication, and computer skills.
  • Multilingual speaking preferred.
What We Offer:
  • A dynamic and supportive work environment.
  • Opportunities for professional growth and development.
  • A competitive compensation and benefits package.