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Financial Services Representative
2 months ago
At MutualOne Bank, we are seeking a highly skilled and customer-focused Personal Banker to join our team. As a Personal Banker, you will be responsible for providing exceptional customer service by using your in-depth knowledge of our products and services to understand and meet the financial needs of our customers.
Key Responsibilities:- Provide a complete range of customer service, including opening new accounts, explaining available bank products and services, and gathering customer information to process new and existing accounts.
- Proactively interview customers to identify their financial needs and provide comprehensive electronic banking support.
- Maintain knowledge of branch policies and procedures and participate in activities to generate new business.
- Deliver clarity to customers through simplicity, guidance, and know-how, and interface with customers via telephone or in person.
- Bachelor's degree or equivalent sales and service experience.
- Good interpersonal, communication, and computer skills.
- Multilingual speaking preferred.
- A dynamic and supportive work environment.
- Opportunities for professional growth and development.
- A competitive compensation and benefits package.