Counter Service Professional

4 days ago


Honolulu, Hawaii, United States FCH Enterprises Full time
Work Environment:
FCH Enterprises is a dynamic and fast-paced environment that requires flexibility and adaptability. As a Counter Team Member, you will be working in a team-oriented setting, interacting with guests, and contributing to a positive work environment.

About the Role:
This position involves interacting with customers, processing transactions, and maintaining a clean and organized workspace. As a Counter Team Member, you will be responsible for providing excellent customer service, handling cash and credit transactions, and working collaboratively with colleagues to achieve sales goals.

Responsibilities:
* Provide exceptional customer service by responding to guest inquiries, resolving issues promptly, and ensuring a satisfactory dining experience.
* Process transactions accurately and efficiently using our point-of-sale system.
* Maintain a clean and organized workspace, adhering to health and safety standards.
* Collaborate with colleagues to meet sales targets and achieve team goals.

Requirements:
* A valid I-9 Document, Social Security Card, and TB Clearance are required for this position.
* Previous customer service experience is an asset.
* Ability to work in a fast-paced environment and adapt to changing situations.
* Excellent communication and teamwork skills.

Benefits:
* Competitive hourly wage: $12-$15.
* Tip sharing, shift meals, paid time off, medical and dental benefits, company-matched 401(k), referral program, free uniform, 20% employee discount, 25% transportation subsidy, additional perks and discounts, tuition reimbursement, wellness, and career advancement opportunities.

Salary Estimate:
The estimated annual salary for this role is $28,000 - $36,000, based on a 40-hour workweek and assuming the higher end of the hourly wage range.

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