Industrial Sales Professional with Excellent Customer Service Skills

1 day ago


Honolulu, Hawaii, United States Western Integrated Technologies Full time
About Western Integrated Technologies

At Western Integrated Technologies, we take pride in being a customer-centric team dedicated to delivering tailored solutions that prioritize our customers' best interests. Our extensive expertise extends nationally and internationally, enabling us to develop innovative solutions and leverage our inventory of proven tools to achieve tangible results.

Job Overview

The Counter Sales Representative plays a vital role in building strong customer relationships by delivering exceptional service and leveraging industry knowledge to meet client needs. This position is responsible for ensuring clear communication, efficient order processing, and supporting the team's overall objectives, all while maintaining an organized and well-managed inventory system.

Responsibilities
  • Build and Nurture Relationships: Establish and maintain strong relationships with prospective and current customers to ensure their needs are met and exceed expectations.
  • Product Knowledge: Utilize industry expertise and product knowledge to match products with client needs, addressing inquiries regarding product details, applications, and industry trends.
  • Order Processing: Collaborate with purchasing departments, managers, and cross-functional teams to ensure smooth and accurate order processing.
  • Inventory Management: Manage multiple projects efficiently and effectively, handling cycle counting, order pulling, and stocking tasks.
Requirements
  • Customer Service Experience: Proven experience delivering outstanding customer service in a fast-paced setting.
  • Sales or Relationship-Building Skills: A successful track record in sales or a passion for relationship-building and meeting targets.
  • Problem-Solving Ability: A natural ability to grasp mechanical concepts and solve problems.
  • Technical Skills: Proficiency in Microsoft Office applications, including Word, Excel, and Office 365.
What We Offer
  • Competitive Salary: $19-22 Hourly Wage
  • Benefits Package: Comprehensive Health Coverage, Financial Security through 401(k) Retirement Plan with employer matching, Well-being and Work-Life Balance initiatives, and Growth and Development Support.
  • Diversity and Inclusion: At WIT, we believe diversity drives creativity and innovation, and we invite individuals from all backgrounds to bring their unique perspectives and experiences to our team.


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