Remittance Processing Specialist III-1st Shift

1 week ago


Monterey Park, California, United States Deluxe Full time
About Deluxe

Deluxe is a trusted leader in payments and data, connecting 3 million small businesses, 4,000 financial institutions, and hundreds of leading brands with customers at unparalleled scale.

Job Summary

We are seeking a highly skilled Remittance Processing Specialist III to join our team. As a key member of our operations team, you will handle complex customer accounts with minimal supervision, performing day-to-day functions and making higher-level decisions on transactions.

Key Responsibilities
  • Handle highly complex customers with unique processing requirements
  • Perform lookups and research on rejected payments and paperwork
  • Make higher-level decisions on transactions
  • Manage received dates, effective dates, and backdates on mail to be processed
  • Communicate with operations teams to ensure deadlines are met
  • Resolve customer issues and process transactions
Requirements
  • High School Diploma or equivalent
  • 1 year of experience in document processing
  • Good hand-eye coordination and detail-oriented
  • Comfortable working with tight deadlines and in a fast-paced environment
  • Clear communication skills and ability to work independently and with others
Deluxe Values

We value our people and offer generous benefits. Our culture is built on keeping people, with 42% of our team members having been with us over 10 years.

We are an Equal Opportunity / Affirmative Action employer and welcome qualified applicants from diverse backgrounds.



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