Remittance Processing Specialist III-1st Shift
1 week ago
Deluxe is a trusted leader in payments and data, connecting 3 million small businesses, 4,000 financial institutions, and hundreds of leading brands with customers at unparalleled scale.
Job SummaryWe are seeking a highly skilled Remittance Processing Specialist III to join our team. As a key member of our operations team, you will handle complex customer accounts with minimal supervision, performing day-to-day functions and making higher-level decisions on transactions.
Key Responsibilities- Handle highly complex customers with unique processing requirements
- Perform lookups and research on rejected payments and paperwork
- Make higher-level decisions on transactions
- Manage received dates, effective dates, and backdates on mail to be processed
- Communicate with operations teams to ensure deadlines are met
- Resolve customer issues and process transactions
- High School Diploma or equivalent
- 1 year of experience in document processing
- Good hand-eye coordination and detail-oriented
- Comfortable working with tight deadlines and in a fast-paced environment
- Clear communication skills and ability to work independently and with others
We value our people and offer generous benefits. Our culture is built on keeping people, with 42% of our team members having been with us over 10 years.
We are an Equal Opportunity / Affirmative Action employer and welcome qualified applicants from diverse backgrounds.
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