Remittance Processing Specialist III
3 days ago
Deluxe Corporation is a trusted leader in payments and data, connecting 3 million small businesses, 4,000 financial institutions, and hundreds of leading brands with customers at unparalleled scale.
Job SummaryThe Processing Specialist III position at Deluxe Corporation handles the most complex customers with minimal supervision, performing day-to-day functions of highly complex client processing.
Key Responsibilities- Handles highly complex customers with unique, specific, and/or challenging processing requirements.
- Performs lookups and additional research on rejected payments and paperwork.
- Manages received dates, effective dates/backdates on mail to be processed to assure that all client deadlines are met.
- Communicates with all areas of Operations throughout the shift to assure deadlines are met.
- Customer Contact to resolve issues and processes.
- Processes work accurately and maintains performance output in accordance with department and client standards.
- Demonstrates a high-level knowledge of specific client requirements.
- Assists with Training & Controls for Quality Assurance.
- High School Diploma or equivalent.
- 1 year of experience in document processing.
- Must be 18 years of age or older.
- Good hand/eye coordination.
- Detail-oriented and quality-conscious.
- Comfortable working with tight and floating deadlines.
- Clear, direct communication skills.
- Comfortable working in a fast-paced, deadline-oriented environment.
- Flexible schedule, including weekends, holidays, overtime, and/or off shifts.
- Team player with good interpersonal skills.
- Ability to work well independently and with others.
- Ability to adapt to change and learn new processes.
- Must meet the standard minimums for productivity and accuracy.
- High School Diploma or equivalent.
- 2 years of document processing.
Deluxe Corporation is an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, disability, sex, age, ethnic or national origin, marital status, sexual orientation, gender identity or presentation, pregnancy, genetics, veteran status, or any other status protected by state or federal law.
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