Front of House Operations Manager

3 hours ago


Fort Mill, South Carolina, United States Food People Restaurant Group Full time
Job Title: Front of House Manager

We are seeking a skilled Front of House Manager to oversee daily operations and provide exceptional guest experiences at our restaurant in Fort Mill, SC.

Key Responsibilities:
  • Coordinate front-of-house operations, including host/hostess stand, servers, bartenders, and support staff.
  • Train and develop front-of-house staff to ensure consistency in service and adherence to company standards.
  • Maintain a welcoming atmosphere for guests and employees.
  • Manage inventory levels of front-of-house supplies.
  • Handle customer complaints and conflicts effectively.
  • Ensure compliance with health and safety regulations.
  • Manage financial responsibilities, including cash handling and POS system reconciliation.
Requirements:
  • Minimum two years experience in a supervisory or managerial role within the hospitality industry.
  • Strong customer service orientation and commitment to exceeding guest expectations.
  • Demonstrated ability to lead and motivate a team.
  • Strong leadership and communication skills.
  • Exceptional organizational and multitasking abilities.
What We Offer:
  • A dynamic work environment
  • Medical, Dental, and Vision benefits
  • Paid Time Off
  • Quarterly Bonus Program
  • 401k
  • Competitive compensation
  • Meal program
  • Opportunity for advancement


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