Field Support Specialist

2 weeks ago


Jackson, Tennessee, United States Maxim Healthcare Services Full time
About the Role

Maxim Healthcare Services is seeking a highly skilled and detail-oriented Field Support Specialist to join our team. As a Field Support Specialist, you will play a critical role in supporting our local office by executing operational tasks such as hiring and onboarding, payroll, and medical records management.

Key Responsibilities
  • Assist with the billing, payroll, and medical records process
  • Maintain confidentiality of client, patient, caregiver, and team member information and records
  • Meet and maintain state, local, accrediting agency, payer and HIPAA regulations in regards to Protected Health Information and regulatory requirements
  • Provide excellent customer service to all visitors, clients, and team members
  • Assist with various office administrative functions, including ordering office supplies, answering telephone inquiries, photocopying, and monitoring incoming/outgoing facsimiles
  • Assist with the compliant onboarding and credentialing of external staff
Requirements
  • High school diploma or equivalent degree required
  • Minimum one year of administrative work experience, to include typing skills
  • Strong technical learning capabilities with a minimum proficiency with computers, including Microsoft Office
  • Action oriented with all tasks at hand and demonstrates excellent verbal and written communication skills
  • Excellent time management skills with ability to work independently and multitask effectively while maintaining attention to detail
What We Offer

Maxim Healthcare Services offers a competitive pay rate of $17 - $19 per hour, plus a $2000 annual bonus potential. We also offer a comprehensive training and mentorship program, as well as opportunities for career advancement.

Maxim Healthcare Services is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law.


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