Veterinary Client Care Specialist
2 weeks ago
Shifts Available: Overnight and Day shifts.
Compensation: Shift differential for overnight and weekend shifts.
Emerald City Emergency Clinic is seeking a dedicated Client Care Specialist to join our team. This role is essential in ensuring a warm and supportive environment for our patients and their families. The ideal candidate will demonstrate a compassionate demeanor, excellent communication abilities, and a strong aptitude for multitasking.
Key Responsibilities:
- Manage lobby operations, including patient check-ins and check-outs.
- Handle incoming calls professionally and efficiently.
- Maintain a clean and organized workspace.
- Assist in triaging emergencies.
- Perform data entry tasks accurately.
Qualifications:
- Proficient computer skills.
- Strong organizational capabilities.
- Ability to operate a multi-line phone system.
- Excellent verbal communication skills.
- Physical capability to lift up to 40 lbs.
- Professional demeanor at all times.
- Prior experience in customer service or reception is preferred.
- Experience in a veterinary environment is a plus but not mandatory.
- Flexibility in scheduling is required.
Benefits Offered:
- Competitive salary structure.
- Comprehensive medical, dental, and vision insurance.
- Uniform provision.
- Discounts for pet care and additional perks.
- 401(k) with matching contributions.
- Paid time off and parental leave.
- Life insurance and health savings account options.
- Employee referral program.
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