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Customer Support Specialist

2 months ago

Milton, Wisconsin, United States 24HR Home Comfort Services Full time
Position Summary

An excellent opportunity exists to become part of a reputable heating and air-conditioning service provider. We are committed to delivering exceptional service to our clients while promoting a culture of professional growth and excellence.

Key Responsibilities
  • Manage incoming and outgoing communications with professionalism and efficiency.
  • Build and maintain strong relationships with clients through effective dialogue.
  • Prioritize and manage multiple inquiries to ensure prompt resolutions.
  • Work collaboratively with colleagues to uphold company standards.
  • Assist with various office tasks to enhance departmental operations.
Required Qualifications
  • Basic proficiency in computer applications.
  • A strong desire to provide outstanding customer service.
  • A positive attitude and a collaborative mindset.
  • Excellent communication and problem-solving skills.
  • Ability to adapt to new procedures and technologies.
  • Eligibility to work in the United States.
Employee Benefits
  • Comprehensive health, dental, and vision coverage.
  • Flexible work schedule options.
  • Opportunities for training and career progression.
  • 401(k) plan with employer matching.
  • Paid holidays and vacation time.