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Night Auditor

2 months ago

Kansas City, Missouri, United States HAMPTON INN & SUITES - KANSAS CITY DOWNTOWN-CROSSROADS Full time
Job Title: Night Auditor

We are seeking a detail-oriented and customer-focused Night Auditor to join our team at Hampton Inn & Suites - Kansas City Downtown-Crossroads. As a Night Auditor, you will be responsible for ensuring the accuracy and security of guest accounts, as well as providing exceptional customer service to our guests.

Key Responsibilities:
  • Process payments and make necessary changes/updates to guest accounts
  • Enter and update reservation information in the system
  • Collaborate with other departments to communicate information about room availability and status
  • Maintain the front desk area, ensuring it is clean, welcoming, and organized
  • Close and balance room accounts
  • Run, print, and distribute various reports
Requirements:
  • 1 year of customer service experience
  • Exceptional verbal and written communication skills
  • Ability to work in a fast-paced, high-pressure environment
  • Ability to lift up to 15 pounds and stand for prolonged periods
What We Offer:
  • Competitive salary
  • Exciting and fun work environment
  • Top-notch training and growth opportunities
  • Nationwide hotel employee rates at select properties
  • Medical, dental, and vision coverage
  • Paid vacation time
  • 401k retirement plan
About Us:

At Hampton Inn & Suites - Kansas City Downtown-Crossroads, we are committed to providing exceptional guest experiences and creating a positive work environment for our team members. We are a part of Hospitality America, LLC, a leading hospitality management company that values its employees and provides opportunities for growth and development.