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Customer Service Representative

3 weeks ago


Greenville, Texas, United States Penni Perkins - State Farm Agency Full time
Job Description

We are seeking a highly motivated and detail-oriented Bilingual Customer Service Representative to join our winning team for the role of Customer Service Representative - State Farm Agent Team Member.

The successful candidate will have excellent interpersonal skills, with the ability to establish strong relationships with customers and provide prompt, accurate, and friendly customer service. Key responsibilities include:

  • Providing support to customers regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
  • Maintaining accurate records and reporting timely activity updates to management.
  • Participating in ongoing training and development programs to stay current on product changes, licensing, and technical developments.

This is an exciting opportunity for a motivated individual who thrives in a fast-paced environment and is dedicated to delivering exceptional customer experiences.

Salary: $45,000 - $60,000 per year (dependent on experience)