Customer Service Director

1 month ago


Yonkers, New York, United States Burlington Full time
Customer Service Lead at Burlington

Burlington is seeking a skilled Customer Service Lead to join our team. As a key member of our management team, you will be responsible for ensuring efficient service at the front of lines, directing cashier coverage, and communicating promotions and company updates to our team.

Key Responsibilities:

  • Direct cashier coverage and customer flow to ensure seamless service
  • Assist management team in communicating promotions and company updates
  • Monitor and validate returns, exchanges, check authorizations, voids, and other transactions
  • Support training for team members

About Burlington

Burlington is a leading retailer of clothing and home goods. We are committed to providing our customers with an exceptional shopping experience and to fostering a positive and inclusive work environment.


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