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Real Estate Administrative Coordinator
2 months ago
The Sharma Group is dedicated to providing an outstanding experience for our clients in the real estate market. We are seeking a detail-oriented Administrative Coordinator who is committed to supporting our team and enhancing our operational efficiency. A background in real estate is essential for this role.
The successful candidate will possess administrative expertise within the realms of real estate, title, or mortgage sectors. The ability to effectively organize and prioritize daily responsibilities with minimal oversight is crucial. Exceptional communication and client service skills are imperative.
We value individuals who demonstrate high ethical standards, meticulous attention to detail, and professionalism. If you are personable, enjoy engaging with others, and possess a warm and approachable demeanor, we would like to connect with you. We are looking for someone who is genuinely motivated to assist others, takes pride in their work, and can adeptly manage multiple tasks while resolving issues as they arise.
There is an opportunity for advancement for those who wish to play a role in the growth and enhancement of our organization. This position offers a unique chance to contribute to our success while also progressing in your career.
Compensation:$20 per hour
Key Responsibilities:- Develop, implement, and oversee systems for client management, lead generation, database organization, and administrative support.
- Coordinate marketing initiatives and client engagement activities.
- Manage all listing documentation and marketing materials (brochures, flyers, online promotions, etc.).
- Oversee office operations.
- Act as a liaison between clients and real estate agents.
- Engage in training sessions provided by the company.
- Compile and distribute regular reports to clients (both buyers and sellers).
- Oversee the contract-to-close process.
- Create and maintain an operations manual detailing all systems and standards.
- Serve as the primary point of contact for customer inquiries and concerns.
- Establish and maintain a comprehensive lead follow-up system.
- Keep agents informed about ongoing challenges and issues that require attention.
- Deliver exceptional customer service to clients and customers.
- Collaborate with preferred vendors, including photographers and contractors.
- Schedule appointments and manage executive calendars.
- Handle extensive email correspondence.
- Establish and maintain both electronic and physical filing systems.
- Mail and courier documents as necessary.
- Order office supplies and maintain office equipment.
- Handle sensitive information with confidentiality.
- Respond to inquiries via email, phone, or in person.
- Resolve administrative challenges as they arise.
- Receive, sort, and distribute incoming mail.
- Maintain the goodwill and reputation of the entire team.
- Make prompt and effective decisions, solve problems, and uphold confidentiality.
- Exhibit excellent verbal and written communication skills.
- Possess a strong background in real estate.
- Be a true professional who supports the team in achieving collective goals.
- Prior experience as a Transaction Coordinator in real estate is essential.
- Demonstrate technological proficiency and the ability to quickly learn new software; familiarity with Word, Excel, PowerPoint, Outlook, and internet applications is required.
- Exhibit strong attention to detail and high accuracy in document management.
- Be committed to executing tasks correctly on the first attempt.
- Adapt to shifting responsibilities and maintain flexibility in daily routines.
- Possess the ability to assess, prioritize, and act swiftly.
- Be open to learning and solution-oriented approaches.
- Demonstrate strong organizational skills and the ability to meet deadlines.
- Be receptive to new ideas and systems.
- Maintain composure and patience in emotionally charged situations.
- Exhibit excellent customer service and interpersonal skills; ability to empathize and build rapport with diverse personalities.
Our team of real estate professionals possesses extensive knowledge of the market and a proven track record of excellence, consistently achieving top producer status through our unwavering commitment to client satisfaction. Our success has positioned us among the leading realtors in the area.
At The Sharma Group, we strive to connect exceptional individuals with extraordinary properties. Our operational reach allows us to serve clients effectively and assist them in finding their ideal homes.