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Restaurant Operations Manager

2 months ago

Hackensack, Minnesota, United States IHOP Full time
Restaurant General Manager Job Description

About the Role:

The Restaurant General Manager is a key leadership position at IHOP, responsible for overseeing the daily operations of our restaurants. As a General Manager, you will be responsible for leading a team of Restaurant Managers, Shift Managers, and Team Members to ensure exceptional customer service and achieve business objectives.

Key Responsibilities:

  • Lead and manage a team of Restaurant Managers, Shift Managers, and Team Members to achieve sales and profit goals.
  • Develop and implement strategies to improve customer satisfaction and loyalty.
  • Manage restaurant operations, including inventory, labor, and customer service.
  • Conduct performance evaluations and provide coaching and development opportunities for team members.
  • Collaborate with district managers and other stakeholders to achieve business objectives.

Requirements:

  • High school diploma or equivalent required; bachelor's degree preferred.
  • At least one year of restaurant or retail management experience.
  • Strong leadership and communication skills.
  • Ability to work in a fast-paced environment and make decisions quickly.
  • Valid state driver's license and an insured vehicle.

What We Offer:

  • Competitive salary and bonus structure.
  • Opportunities for career advancement and professional growth.
  • Comprehensive benefits package, including health, dental, and vision insurance.
  • 401(k) plan with company match.
  • Paid time off and holidays.
  • Flexible scheduling and work-life balance.