Help Desk Specialist
4 days ago
We are seeking a skilled Help Desk Specialist to join our team at Spathe Systems LLC. As a Help Desk Specialist, you will be responsible for providing technical support to our users, troubleshooting hardware and software issues, and implementing corrective actions. If you have a passion for problem-solving and a strong background in computer systems, we encourage you to apply for this exciting opportunity.
Key Responsibilities:
• Provide technical support to users via phone, email, or in-person
• Troubleshoot hardware and software issues, including network and system problems
• Implement corrective actions to resolve issues and prevent future problems
• Collaborate with other teams to resolve complex technical issues
• Stay up-to-date with the latest technology trends and advancements
Requirements:
• 4-7 years of experience in a technical support role
• Bachelor's degree in a relevant field, such as computer science or information technology
• A+ or Network+ certification, and Security+ certification
• Excellent communication and problem-solving skills
• Ability to work in a fast-paced environment and prioritize tasks effectively
Clearance:
TS/SCI clearance required
Benefits:
We offer a competitive benefits package, including health insurance, dental insurance, retirement plan, paid time off, and 11 paid holidays per year. If you are a motivated and detail-oriented individual with a passion for technical support, we encourage you to apply for this exciting opportunity.
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