Service Coordinator
3 weeks ago
At Allied Aire, Inc., we are seeking a highly motivated and detail-oriented Service Coordinator to join our team.
The Service Coordinator position requires a strong ability to work as a team member to ensure superior service to all our customers.
Key Responsibilities:
- Maintain the Service Technicians daily schedules and dispatch the technicians as service calls are completed.
- Schedule return trips with customers when parts are in.
- Maintain the on call schedule for service technicians.
- Maintain customer database with current information.
- Clear and concise communications with department managers, employees and company customers.
Requirements:
- High school Diploma or equivalent.
- Two years dispatching, routing or schedule coordination for drivers, technicians, field operatives required.
- Advanced customer service skills.
- Ability to multi-task.
- Organized.
Preferred Qualifications:
- Excellent verbal skills.
- Professional phone skills.
- Strong interpersonal skills.
- Energetic personality.
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