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Customer Service Representative
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Hemlock Farms, Pennsylvania, United States Maplecrest Ford Lincoln Full timeh3JobDescription/h3pWeareseekingahighlymotivatedandcustomer-focusedindividualtojoinourteamatMaplecrestFordLincolnasaCustomerServiceRepresentative./ppThisroleinvolvesmanagingcustomercommunications,schedulingappointments,andprovidingexpertadviceonourproductsandservices./ppTheidealcandidatewillhaveexcellentcommunicationskills,apassionfordeliveringexceptionalcus...
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Customer Service Ambassador
2 months ago
{"h1": "Customer Service Representative", "p": "At Maplecrest Ford Lincoln, we are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. This role is ideal for someone who is passionate about delivering exceptional customer experiences and has a strong desire to learn and grow within a dynamic and fast-paced environment.", "ul": [{"li": "Manage customer communications, addressing inquiries, requests, and issues in a timely and professional manner."}, {"li": "Schedule appointments and maintain a consistent average."}, {"li": "Consult with customers to understand their needs and provide tailored solutions to meet their expectations."}, {"li": "Maintain up-to-date product knowledge to ensure accurate and strategic information is provided to customers."}, {"li": "Track customer interactions in our CRM system to ensure cross-functional awareness and relationship development."}], "h2": "Requirements", "ul": [{"li": "Excellent written and verbal communication skills."}, {"li": "Ability to address complaints and issues with effective solutions and a positive attitude."}, {"li": "Passion for delivering exceptional customer service and exceeding customer expectations."}, {"li": "Excellent time-management and prioritization skills."}, {"li": "Familiarity with CRM systems."}, {"li": "HUSTLE and DRIVE."}], "h3": "Equal Employment Opportunity", "p": "Maplecrest Ford Lincoln is an equal employment opportunity employer. We do not discriminate in employment opportunities or practices on the basis of race, color, religion, sex, national origin, age, disability, or any other characteristic protected by law.", "h4": "Job Description", "p": "The statements included in the job description are intended to outline the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.", "h5": "Powered by JazzHR"}
