Customer Service Representative
2 weeks ago
Location: Orlando, FL (Hybrid)
Job Type: Contract
Job Summary:
We are seeking a highly skilled Customer Service Representative to join our team at Dexian. As a key member of our support team, you will be responsible for providing exceptional customer service to our clients and patients.
Key Responsibilities:
- Provide accurate and timely data entry services
- Offer customer support for overflow help with other teams
- Update information in accounts from Med Billers and Requirements
- Utilize strong data entry skills and attention to detail
- Previous work experience in Specialty Pharmacy or Customer Service is preferred
- Proficient in computer use, including MS Office, email, and web-based applications
- Ability to work in high-pressure and time-sensitive situations, solving problems and making decisions
- Strong multitasking and time management skills
- Ability to function in a high-volume, fast-paced environment
- Dependable and strong work ethic
Preferred Qualifications:
- Experience working with databases (CRM preferable) or a tracking system
- Experience working in a healthcare/pharmaceutical industry environment
- Understanding of challenges associated with patients' medical conditions
About Dexian:
Dexian is a leading provider of staffing, IT, and workforce solutions with over 12,000 employees and 70 locations worldwide. As one of the largest IT staffing companies and the 2nd largest minority-owned staffing company in the U.S., Dexian was formed in 2023 through the merger of DISYS and Signature Consultants.
Equal Opportunity Employer:
Dexian is an Equal Opportunity Employer that recruits and hires qualified candidates without regard to race, religion, sex, sexual orientation, gender identity, age, national origin, ancestry, citizenship, disability, or veteran status.
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