Financial Services Coordinator

2 weeks ago


Covina, California, United States LHH Recruitment Solutions Full time
Job Overview

LHH Recruitment Solutions seeks a skilled Financial Counselor to join our team in Covina, CA.

Salary and Benefits

The estimated annual salary for this position is between $39,000 and $43,000, depending on experience. Our benefit offerings include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits, and a 401K plan.

Key Responsibilities
  • Provide comprehensive financial assistance to patients, ensuring they receive the support needed to cover hospital services.
  • Work closely with patients to explore and secure all possible avenues of financial assistance.
  • Ensure all account information is accurate, including missing data, appropriate data entry, and liabilities.
  • Identify patients requiring financial counseling and coordinate visits.
  • Collect various forms of payment, including cash, credit cards, cashier's checks, and personal checks.
  • Refer patients to appropriate agencies for further assistance, such as Covered California, Medi-Cal Office, and Medicare.
  • Coordinate cash collections for physicians and follow up with patients as needed.
  • Manage daily reconciliation of collections and maintain accurate payment logs.
  • Submit refund requests as necessary and verify insurance benefits and patient income when needed.
  • Build rapport with case managers, utilization reviewers, and house supervisors.
  • Follow up with discharged patients to address any outstanding liabilities.
Required Skills and Qualifications
  • High school diploma or equivalent required; associates degree preferred.
  • Minimum of 2 years in a hospital environment, preferably in a medical staff office.
  • Strong organizational and communication skills, both verbal and written.
  • Certification: CPCS certification is preferred.


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