Customer Service Specialist

3 weeks ago


Covina, California, United States Ria Financial Full time

Ria Financial is a leading global money transfer business with a presence in 165 countries. As a Sales Associate, you will be the face of our company, interacting with customers directly to provide trustworthy, easy, and pleasant experiences.

What We Offer
  • Competitive hourly pay: $16.00
  • Life Insurance
  • Short-term Disability
  • Medical Insurance
  • Dental Insurance
  • 401K
  • Tuition Program
  • Paid Vacations
  • Company Holidays
  • Incentives
Key Responsibilities
  1. Interact with customers face-to-face to receive and process Ria's products.
  2. Accurately verify or enter customer information on our systems.
  3. Courteously assist customers with inquiries and resolve issues.
  4. Keep up to date with Ria's products, services, and policies.
  5. Balance cash registers and prepare deposits.
  6. Perform other duties as assigned or requested.
Requirements
  • Speak Spanish
  • Ability to work flexible schedules, including weekends
  • Computer knowledge and ability to use MS Word and Excel
  • Cash handling experience preferred
  • Strong customer service skills
  • Valid work permit required


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