Service Delivery Manager
2 days ago
We are a leading provider of home and community-based specialized health care, dedicated to empowering individuals with intellectual and developmental disabilities to live full and independent lives. With a team of 40,000 professionals serving over 50,000 individuals across the US, we strive to deliver high-quality services that foster growth and independence.
Job Overview
We are seeking an experienced Program Director to manage the day-to-day operations of one to four programs in a community. This role involves overseeing organization and implementation of direct supports, person-centered planning, health care, advocacy, stakeholder relations, regulatory compliance, recruiting, retention, staffing, training, safety, financial management, and maintenance of the physical environment.
Key Responsibilities
- Program Management: Manage program staff members including performance evaluations, scheduling, and orientation.
- Hiring and Staffing: Make recommendations and/or decisions on employee hires, transfers, promotions, salary changes, corrective action, and terminations.
- Service Delivery: Implement program planning; monitor delivery of services and supports; ensure services are consistent, engaging, and relevant to the individuals served.
- Availability: Must be available on-call to support staff, find coverage or cover shifts as needed.
Requirements
- Bachelor's Degree and Experience: A bachelor's degree and two to three years of related experience in the Human Services Industry preferred.
- Equivalent Combination: An equivalent combination of education and experience.
- Licensure and Certification: Other education, experience, training, licensure, or certification per state requirements or as required by applicable regulations.
- Transportation: Current driver's license, car registration, and auto insurance.
- Skills and Qualities: Strong attention to detail, organizational skills, and the ability to multi-task to meet deadlines; effective communication skills to manage relationships; reliable, responsible attitude, and a compassionate approach.
About the Opportunity
This is a rewarding opportunity to make a difference in the lives of individuals with intellectual and developmental disabilities. As a Program Director, you will have the chance to work with a great team, develop your skills, and advance your career.
Benefits
- Salary: $45,000 per year.
- Full Compensation Package: Full compensation and benefits package for employees working 30+ hours/week.
- 401(k) Plan: 401(k) plan with company match.
- Paid Time Off: Paid time off and holiday pay.
- Rewarding Work Environment: Enjoy a rewarding work environment with awesome coworkers.
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