Lead Quality Engineering Architect

Job Title: Lead Quality Engineering Architect

Location: Hybrid

Job Type: Full-time

Company: Wolters Kluwer

About Us: Wolters Kluwer is a global leader in the provision of information and digital solutions for professionals in the legal, tax, and compliance, healthcare, and government markets.

Job Summary: We are seeking a highly skilled and experienced Lead Quality Engineering Architect to join our team. The successful candidate will be responsible for defining and establishing technical and strategic direction for the */dxg Engineering organization.

Key Responsibilities:

• Provide comprehensive guidelines and practical examples for project plans, quality metrics, quality plans, and process improvement.
• Offer invaluable advice and serve as a reliable sounding board for */dxg leadership, focusing on QE innovation, guidance, and training.
• Lead QE teams when necessary, inspiring team members to elevate their performance and become leading professionals in their field.
• Cultivate a solid, and high-value QE Team for our organization, promoting a culture of excellence and learning.
• Provide technical guidance to QE teams, helping them solve complex technical challenges, adopt new technologies, and improve testing effectiveness.
• Establish and enforce quality engineering policies processes, standards, and procedures to ensure consistency and compliance across the organization.
• Conduct test automation code reviews, quality gates, and inspections to ensure compliance with quality standards and best practices.
• Implement metrics and Key Performance Indicators (KPI) to measure and monitor the effectiveness of quality engineering processes.
• Provide insights into developing technologies and determine their implementation within the dxg QE environment.
• Continuously seek opportunities for process improvement and innovation, positioning */dxg at the forefront of cutting-edge quality practices.
• Consult on complex testing strategies for products, defining and redefining QE work procedures, guidelines, and designs for holistic testing processes.
• Advise on the strategic direction of Quality Engineering within */dxg, promoting awareness of the importance of quality engineering and driving programs to improve a quality culture, processes, and outcomes.
• Collaborate with partners to define test goals, scope, and requirements for software projects.
• Develop comprehensive test strategies and plans aligned with project goals, timelines, quality goals, and quality standards.
• Identify testing methodologies, and techniques best suited for each project's unique requirements.
• Identify opportunities to use automation for maximizing test coverage and minimizing manual effort.
• Design and implement test architectures and frameworks to support automated testing, performance testing, and continuous integration.
• Define best practices for test case design, test data management, and test environment configuration.
• Ensure scalability, maintainability, and reusability of test assets across multiple projects.
• Design comprehensive QE solutions that align with our goals, development methodologies, and technology stack.
• Create automated test scripts for functional, regression, performance, and security testing.
• Integrate automated tests into continuous integration/continuous deployment (CI/CD) pipelines for seamless execution.
• Ensure test scripts are efficient and reliable, and provide comprehensive coverage of application functionality.
• Design performance testing strategies to assess system scalability, reliability, and responsiveness.
• Identify performance bottlenecks, analyze test results, and provide recommendations for optimization.
• Collaborate with development teams to implement performance improvements and ensure scalability.
• Implement techniques such as parallel testing and distributed execution to accelerate testing cycles.
• Monitor test execution results and identify opportunities for performance improvements.
• Collaborate with development, product management, and operations teams to ensure agreement on quality goals and priorities.
• Provide technical guidance to QA engineers, developers, and other partners.
• Facilitate knowledge sharing and best practice distribution across teams to promote a culture of quality and continuous improvement.
• Develop and maintain updated training materials based on the Center of Excellence's (CoE) Methods of Work.
• Oversee the management, review, and dissemination of the Method of Work library to ensure accessibility and relevance.
• Offer mentorship and training sessions to Quality Architects and Quality Engineers, focusing on tools, techniques, and best practices.
• Cultivate a culture of learning and improvement within the QA team, encouraging active participation and knowledge sharing.
• Share expertise and insights with teams to foster collaboration and understanding on quality assurance programs.
• Equip individuals and teams with the knowledge and expertise required to excel in Quality Engineering through comprehensive training and mentorship.
• Ensure Methods of Work (MoWs) writing and maintenance, promoting growth and proficiency in Quality Engineering among WK Groups/Divisions.
• Provide guidance in adopting Agile Scrum and SAFe ceremonies, ensuring project teams fully grasp the significance and implementation of Agile/Scrum methodologies.
• Conduct dxg Methods of Work (MoW) training tailored for different partners, from project owners to development and quality assurance teams.
• Provide regular progress updates and detailed reports to both peers and management regarding automation progress, test results, and key performance metrics.
• Effectively communicate with teams to raise awareness of critical issues, risks, and recommendations for improvement.
• Prepare executive summaries and presentations that effectively convey the impact of automation initiatives on project outcomes and align with business objectives.
• Establish and co-lead the Quality governance process to identify, assess, and mitigate risks that could affect the quality of software products.
• Develop risk management strategies and implement controls to minimize the likelihood and impact of quality-related risks.

Requirements:

• Bachelor's or Master's degree in Computer Science, Software Engineering, or a related field.
• 10 years in quality assurance and software testing, with a focus on test architecture and strategy.
• Experience designing and implementing comprehensive QE strategies, tools, frameworks, and solutions across complex software projects or organizations.
• Experience leading QE programs, improving testing processes, and driving quality improvements.
• Experience with continuous integration/continuous deployment (CI/CD) pipelines and tools.
• Excellent analytical and problem-solving skills, with a strong attention to detail.
• Effective communication and interpersonal skills, with the ability to collaborate across teams and partners.
• In-depth knowledge of software quality assurance principles, methodologies, and best practices.
• Experience with software development lifecycle (SDLC) methodologies, including Agile, Scrum, and DevOps.
• Knowledge of Test Automation scripts and programming languages.

Benefits:

• A comprehensive benefits package that begins your first day of employment.
• Medical, Dental, & Vision Plans, 401(k), FSA/HSA, Commuter Benefits, Tuition Assistance Plan, Vacation and Sick Time, and Paid Parental Leave.

Additional Information:

Wolters Kluwer offers great benefits and programs to help meet your needs and balance your work and personal life, including Medical, Dental, & Vision Plans, 401(k), FSA/HSA, Commuter Benefits, Tuition Assistance Plan, Vacation and Sick Time, and Paid Parental Leave. Full details of our benefits are available upon request.

Diversity Matters:

Wolters Kluwer strives for an inclusive company culture in which we attract, develop, and retain diverse talent to achieve our strategy. As a global company, having a diverse workforce is of the utmost importance. We've been recognized by employees as a European Diversity Leader in the Financial Times, as one of Forbes America's Best Employers for Diversity in 2022, 2021 and 2020 and as one of Forbes America's Best Employers for Women in 2021, 2020, 2019 and 2018. In 2020, we placed third in the Female Board Index, and were recognized by the European Women on Boards Gender Diversity Index.

Compensation:

Target salary range CA, CT, CO, HI, NY, WA: $117,500-$164,700. This role is eligible for Bonus.