Customer Service Ambassador

3 days ago


Greenwood, Indiana, United States Bluegreen Vacations Full time
Job Summary

We are seeking a highly motivated and customer-focused individual to join our team as a Guest Services Representative. As a key member of our sales team, you will be responsible for providing exceptional customer service and promoting our vacation packages to guests at Simon malls.

Key Responsibilities
  • Greets all potential customers with a friendly and professional demeanor, ensuring a positive first impression.
  • Engages in conversation with potential customers to share information about Simon Mall and Bluegreen Vacations services, products, and promotions.
  • Promotes our brand and marketing campaigns to create interest with customers.
  • Assists customers with information about Bluegreen Vacations and processes gift card purchases and paperwork.
  • Fulfills coupon book requests based on Simon criteria and completes end-of-shift and end-of-day reports as required.
  • Monitors customer flow at the kiosk and maintains a positive relationship with store and/or management and associates.
Requirements
  • High school diploma or equivalent required.
  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment and meet sales targets.
  • Basic computer skills and knowledge of sales software.
  • Ability to work a flexible schedule, including weekends and holidays.
What We Offer
  • A competitive hourly rate.
  • Opportunities for career advancement and professional growth.
  • A dynamic and supportive work environment.
  • A comprehensive training program to ensure success in the role.


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