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Family Support Services Coordinator

2 months ago

Providence, Rhode Island, United States The City of Providence Full time
Position Overview

The City of Providence is committed to enhancing the lives of families and youth in our community.


Role Summary: This position is essential in delivering resource assistance to youth in foster care and their families through the Kinship CARES initiative. The Navigator will engage with families to facilitate access to vital services aimed at enhancing their quality of life. This role includes advocating for families as they navigate various human services and related organizations. Responsibilities include connecting families with essential services such as basic needs, mental health support, housing assistance, and food resources. The Navigator will also coordinate care across multiple service systems and lead support groups for families involved in the Kinship CARES program. Additionally, the role involves providing education and support to parents to cultivate trauma-informed parenting practices, along with completing assigned administrative duties.


Required Qualifications:

  • A Bachelor's degree in human services (psychology, social work, family management, etc.) or a comparable combination of education and experience is required.
  • Must possess a valid driver's license, reliable transportation, and auto insurance.
  • Availability to work evenings and weekends as necessary for training and recruitment activities.
  • Bilingual candidates will receive an additional 6% compensation above the base salary.

Physical Demands: This role requires both residential and community visits, and employees must be capable of:

  • Traveling to and from clients' homes, community sites, and office locations, which may involve using walkways, stairs, and/or elevators.
  • Lifting items weighing up to 20 lbs.

Not meeting every requirement? At The City of Providence, we value diversity and inclusivity in our workplace. If you are enthusiastic about this opportunity but your experience does not perfectly match every qualification, we encourage you to apply. You may be the ideal candidate for this or another position.

We provide a comprehensive benefits package that includes health, dental, and work-life balance benefits. Together, we can continue to grow and make a meaningful impact in our communities.

About Our Organization: The City of Providence is dedicated to fostering a supportive environment for families and children throughout our community. We are passionate about our mission to promote equity, opportunity, and hope across all neighborhoods. Our diverse and inclusive teams are committed to designing and implementing innovative strategies that enhance lives. We operate multiple service locations to effectively reach and support families statewide.


The City of Providence is an equal opportunity employer, providing employment opportunities to all individuals without regard to race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, genetic information, marital status, or veteran status, in accordance with applicable laws.


Compensation is determined based on relevant experience, certifications, licenses, degrees, and language proficiency.