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Public Safety Officer I

2 months ago

Park Ridge, Illinois, United States Advocate Health Full time

Transform Lives with a Career in Public Safety

Job Title: Public Safety Officer I

Location: Lutheran General Hospital, Park Ridge, IL

Full Time; 3rd Shift

~Hours: 10pm-6:30am

Key Responsibilities:

  • Provide exceptional security services with professionalism, fairness, and compassion in challenging situations, adhering to policies, procedures, and training.
  • Conduct routine patrols to ensure safety and security, identifying vulnerabilities, hazards, and fire conditions, and enforcing safety and security rules and regulations.
  • Respond to service calls, including combative or threatening patients or visitors and team member incidents, and serve as a primary resource for de-escalation.
  • Investigate incidents, complete timely and accurate reports, and address complaints to the appropriate leader.
  • Liaise with state and local law enforcement and first responder agencies, coordinating and briefing law enforcement prisoner patient guards to ensure policy compliance.
  • Maintain current Department training standards in radio communications, verbal de-escalation, stabilization, CPR, and conducted energy weapon (Taser) use.

Requirements:

  • Security Officer Healthcare Certification (CHSO) issued by the International Association for Healthcare Security and Safety (IAHSS) within two years of appointment.
  • A valid driver's license issued by the Division of Motor Vehicle.
  • Firearm Owners Identification (FOID) Card or Concealed Carry Weapon (CCW) license issued by the Department of Justice.
  • Meet State of IL Department of Financial and Professional Regulation licensing requirements and obtain a Firearm Control Card (FCC) for Proprietary Personnel within 90 days of hire.
  • Certified in Conducted Energy Weapon (Taser) use within 90 days of hire and periodically thereafter.

Education and Experience:

  • High School Diploma or GED.
  • Typically requires 1 year of experience in a security, related public safety, or customer service area, including experiences in responding to emergent situations and identifying and resolving issues that pose a potential risk to patients, visitors, staff, and/or property.

Knowledge, Skills, and Abilities:

  • Illinois team members must have completed State of Illinois 40-hour armed course with semi-automatic pistol endorsement.
  • Willingness to carry a department-authorized firearm while on duty.
  • Ability to exercise mature judgment and sound reasoning while maintaining a courteous and tactful demeanor in dealings with employees, visitors, and patients.
  • Ability to use a computer to document work, including Microsoft Word, Excel, navigating a web page, and database entry.
  • Ability to defend self and/or others in case of physical confrontations when de-escalation efforts fail and there is cause to detain a non-cooperative person who is committing a criminal act or fleeing.

Physical Requirements and Working Conditions:

  • Must sit, stand, walk, and drive throughout the workday and must lift up to 35 lbs. occasionally.
  • Must be able to push/pull with 35 lbs. of force.
  • Must possess the hand strength, dexterity, and ability to safely operate a firearm.
  • May be exposed to mechanical, electrical, chemical, explosive, and radiation hazards.
  • Frequent exposure to aggressive behavior and emotionally charged situations.

Advocate Health is an Equal Opportunity Employer