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Chandler, Arizona, United States Gila River Gaming Enterprises Inc. Full time
Position Overview

Company: Gila River Gaming Enterprises Inc.

This role is centered around delivering exceptional hospitality within a vibrant casino atmosphere. The successful candidate will adhere to all legal standards regarding the responsible service of alcoholic beverages while embodying the core values of the organization.

Key Responsibilities:

  • Deliver outstanding service experiences to both guests and team members.
  • Respond to inquiries regarding the beverage menu with expertise.
  • Maintain a comprehensive understanding of beverage selections and any special offerings.
  • Encourage guests to explore premium selections of wines, beers, and spirits.
  • Monitor guest behavior for signs of intoxication and respond appropriately.
  • Provide friendly, attentive, and professional service, ensuring positive interactions.
  • Assist in food service as needed, ensuring timely delivery from the kitchen.
  • Uphold high standards of quality and presentation in all offerings.
  • Engage in additional projects and responsibilities as assigned.

Qualifications:

  • High School Diploma or equivalent is preferred.
  • Experience in a high-energy bar, restaurant, or nightclub setting is advantageous.
  • Knowledge of wines, beers, and spirits is preferred.
  • Must obtain and maintain relevant certifications and training as required.
  • Exhibit the ability to perform the core values of the organization: Greet, Interact, Listen, and Appreciate.
  • Possess strong guest service skills and effective communication abilities.
  • Demonstrate the capability to build positive relationships with guests and colleagues.
  • Excellent written and verbal communication skills are essential.
  • Must develop a thorough understanding of company policies and applicable regulations.

Important Considerations:

All candidates must successfully complete a pre-employment screening and background check as part of the hiring process.