Telecommunications Specialist in EMS
6 days ago
Assist Ambulance is a New York City EMS agency offering a full range of emergency medical and transportation services throughout the five boroughs. With a proud 30-year history, we have built a reputation for providing exceptional care to the diverse communities of NYC.
Job DescriptionAs a Calltaker/Dispatcher, you will play a critical role in our Communications Department. Your responsibilities will include:
- Handling non-emergency medical transports and emergency calls
- Working with EMTs, paramedics, supervisors, and directors to provide support via telemetry, radio, GPS services, and tracking software
- Assisting with daily operations by coordinating crew members, ambulances, supplies, troubleshooting, and equipment
You will work closely with our team to ensure seamless communication and efficient response times.
RequirementsTo succeed in this role, you must have:
- 1 year experience with call-taking or a comparable customer service-based role
- An active NY State EMT card
- The ability to pass a 10-panel drug screening including THC
We offer a competitive salary of $19.00 per hour or more, depending on experience. Additionally, we provide paid training, sick time/PTO, and vacation time.
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