Tax Office Manager

3 weeks ago


Houston, Texas, United States Jackson Hewitt Full time
About the Role

We are seeking a highly skilled and experienced Tax Office Manager to join our team at Jackson Hewitt. As a key member of our operations team, you will play a critical role in managing the day-to-day activities of our tax preparation office, ensuring exceptional customer service, and driving sales growth.

Key Responsibilities
  • Oversee the recruitment, interviewing, and hiring of seasonal employees as needed
  • Enhance customer service and drive sales growth through effective marketing and sales strategies
  • Perform various administrative tasks, including maintaining an organized filing system for tax returns
  • Develop, review, approve, and monitor office work schedules and hours
  • Monitor staff performance to ensure compliance with quality standards, deadlines, and procedures
Requirements
  • High School Diploma or equivalent business experience
  • Preferred coursework in management, tax preparation, or accounting
  • Previous tax preparation experience and a PTIN (Preparer Tax Identification Number)
  • Desired one year of management or supervisory experience
  • Proficiency in various computer software applications, including email, internet browsers, Word, Excel, and tax preparation or accounting software
About Jackson Hewitt

At Jackson Hewitt, we are dedicated to guiding our clients through the complexities of tax codes, regulations, and procedures with integrity, quality, and consistency. Our mission drives our passion and commitment to making a difference for our clients.



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