Customer Service Representative

3 weeks ago


Castle Rock, Colorado, United States Wingstop - FWS Full time
About the Role:

We're looking for a skilled and experienced Cashier to join our team at Wingstop - FWS. As a Cashier, you'll be responsible for providing top-notch customer service, handling transactions efficiently, and maintaining a clean and organized workspace.

Key Responsibilities:
  • Act with Integrity: Demonstrate a commitment to integrity, honesty, and knowledge that promotes the culture, values, and mission of Wingstop.
  • Greet Guests: Welcome guests in a friendly and welcoming manner, whether by phone or in person.
  • Place Orders: Place orders for guests in-person and over the phone, upsell, and maintain knowledge of menu and sauce descriptions, along with new items and promotions.
  • Verify Orders: Verify the accuracy and presentation of all guest orders before delivery to guests to ensure the highest level of guest satisfaction.
  • Cash Handling: Accurately process cash, credit card, and gift card transactions and balance the register at the end of each shift.
Requirements:
  • Qualifications/ Education/ Experience: Experience using a computer and register (POS) system preferred, Food Handler Certification required, Strong cash handling skills, Maintain regular and consistent attendance and punctuality.
  • Skills and Abilities: Ability to learn quickly, Ability to understand and carry out oral and written instructions, Strong interpersonal skills, Ability to work as part of a team, Ability to build relationships.
Benefits:
  • Competitive Salary: $18.50 per hour
  • Medical/Rx, dental, and vision insurance packages for full-time employees
  • Life Insurance-$25k company provided with election of health benefits
  • 401k- 4% match, 100%, at 90-days
  • PTO


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