Customer Experience Representative

3 weeks ago


Castle Rock, Colorado, United States Mountain Khakis Full time
Job Description

We are seeking a skilled Customer Experience Representative to join our team at Mountain Khakis. As a key member of our sales floor team, you will be responsible for providing outstanding customer service, driving sales, and maintaining a high level of product knowledge.

About the Company

Mountain Khakis is a leading outdoor apparel brand that prides itself on its commitment to quality, comfort, and style. Our team is passionate about delivering exceptional customer experiences and building brand loyalty.

Main Responsibilities
  • Customer Service: Engage with customers, respond to their needs, and provide personalized recommendations.
  • Product Knowledge: Develop a thorough understanding of Mountain Khakis products, features, and benefits.
  • Sales and Merchandising: Maintain a high level of product knowledge, and effectively communicate this to customers.
  • Teamwork: Collaborate with colleagues to achieve sales goals, share knowledge, and support each other in meeting customer needs.
Requirements and Qualifications
  • Age: Must be at least 17 years old.
  • Availability: Availability to work evenings, weekends, and holidays.
  • Physical Demands: Ability to climb, reach, bend, and lift up to 30lbs.
Benefits and Perks
  • Discounts: Enjoy 60% off Mountain Khakis products and 30% off outside brands.
  • Contests and Incentives: Participate in contests to earn additional free merchandise.
Compensation and Benefits

The estimated salary for this role is around $42,000 per year, plus benefits and discounts. We offer a competitive compensation package that reflects the importance of our customer experience representatives in delivering exceptional customer experiences.



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