Customer Experience Representative
3 weeks ago
We are seeking a skilled Customer Experience Representative to join our team at Mountain Khakis. As a key member of our sales floor team, you will be responsible for providing outstanding customer service, driving sales, and maintaining a high level of product knowledge.
About the CompanyMountain Khakis is a leading outdoor apparel brand that prides itself on its commitment to quality, comfort, and style. Our team is passionate about delivering exceptional customer experiences and building brand loyalty.
Main Responsibilities- Customer Service: Engage with customers, respond to their needs, and provide personalized recommendations.
- Product Knowledge: Develop a thorough understanding of Mountain Khakis products, features, and benefits.
- Sales and Merchandising: Maintain a high level of product knowledge, and effectively communicate this to customers.
- Teamwork: Collaborate with colleagues to achieve sales goals, share knowledge, and support each other in meeting customer needs.
- Age: Must be at least 17 years old.
- Availability: Availability to work evenings, weekends, and holidays.
- Physical Demands: Ability to climb, reach, bend, and lift up to 30lbs.
- Discounts: Enjoy 60% off Mountain Khakis products and 30% off outside brands.
- Contests and Incentives: Participate in contests to earn additional free merchandise.
The estimated salary for this role is around $42,000 per year, plus benefits and discounts. We offer a competitive compensation package that reflects the importance of our customer experience representatives in delivering exceptional customer experiences.
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