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Insurance Agency Receptionist

2 months ago

Webster City, Iowa, United States Jerry Goebel - State Farm Agent Full time
Job Overview

We are seeking a highly organized and detail-oriented Receptionist to join our team at Jerry Goebel State Farm Agent. As a key member of our team, you will be responsible for providing exceptional customer service, managing appointment scheduling, and supporting our team with various administrative tasks.

Key Responsibilities
  • Customer Service: Greet clients warmly in person and over the phone, directing them to the appropriate team members.
  • Appointment Scheduling: Manage appointment scheduling and office communications to ensure seamless client experiences.
  • Administrative Support: Assist in handling incoming inquiries, maintaining customer records, and supporting the team with various administrative tasks.
  • Sales Conversations: Engage in sales conversations with prospective and existing clients, identifying opportunities to offer insurance solutions.
Requirements
  • Previous Experience: Previous experience in a receptionist or customer service role.
  • Communication Skills: Excellent communication and interpersonal skills to effectively interact with clients and team members.
  • Organizational Skills: Strong organizational and multitasking abilities to manage multiple tasks and priorities.
  • Computer Skills: Basic computer skills, including Microsoft Office and CRM systems.