Customer Service Representative

3 weeks ago


Iowa City, Iowa, United States Chad Burtch - State Farm Agent Full time
Job Description

We are seeking a skilled Customer Service Representative to join our team at Chad Burtch - State Farm Agent. As a key member of our agency, you will be responsible for delivering exceptional customer experiences, resolving inquiries, and coordinating with other team members. Your attention to detail, customer service skills, and desire to help others make you an ideal fit for this role.

Responsibilities:
  • Answer customer inquiries and provide policy information.
  • Assist clients with policy changes and updates.
  • Process insurance claims and follow up with clients.
  • Maintain accurate records of customer interactions.

Qualifications:
  • Strong communication and interpersonal skills.
  • Detail-oriented and able to multitask.
  • Previous customer service experience preferred.


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