Retail Banking Specialist
2 weeks ago
Fifth Third Bank is committed to delivering exceptional customer experiences through its team of dedicated professionals. As a Personal Banker Associate I, you will play a vital role in achieving this goal by providing personalized financial solutions to customers and prospects.
Key Responsibilities:
Utilize the consultative sales process to identify and meet the financial needs of customers and prospects.
Develop a thorough understanding of Retail consumer and small business products and services to recommend appropriate solutions.
Proactively reach out to customers and set appointments for periodic financial reviews using approved marketing tools.
Focus on cross-selling to existing customers and engaging in outside sales activities as directed.
Establish close working relationships with assigned Business Partners to provide timely and holistic financial solutions.
Consistently meet or exceed customer experience and individual/team production goals to enhance year-over-year revenue growth.
Requirements:
College degree or equivalent work experience providing transferable skills.
Experience in the financial industry preferred.
Ability to develop a comfort level with sales activities designed to acquire new consumer households and small business customers and/or cross-sell to established customers.
Demonstrated understanding of advanced math functions to analyze credit and financial information.
Ability to professionally represent Fifth Third Bank in terms of appearance and verbal/written communication.
Demonstrated ability to develop a working knowledge of Retail policies and procedures to utilize good judgment in making sound decisions.
Working Conditions:
Normal office environment.
Extending viewing of computer screens.
Ability to travel within the affiliate for training and scheduling flexibility.
Travel outside of the affiliate required for various classroom training sessions.
Fifth Third Bank is an equal opportunity employer and promotes a diverse and inclusive culture.
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