Clinical Coordinator
2 weeks ago
Hart Medical Equipment is seeking a highly skilled Clinical Coordinator to join our team. As a Clinical Coordinator, you will be responsible for providing exceptional patient care and support services in a home care setting.
Key Responsibilities- Examine, interview, and measure patients to determine their appliance needs and to identify factors that could affect appliance fit.
- Fitting, testing, and evaluating devices on patients, and making adjustments for proper fit, function, and comfort.
- Instructing patients in the use and care of orthoses.
- Maintaining patient records.
- Experience with HDMS, Inventory Management & Purchasing.
- Experience verifying Insurance benefits.
- Identifying, developing, and retaining key referral sources, including physicians, case managers, office managers, third-party payors, etc. in physician offices, hospitals, and clinics.
- Maintaining knowledge of company policies and procedures as they relate to the above duties.
- Maintaining a genuine care and concern for patients and their families.
- Maintaining a personal vehicle in good working condition to perform site and home visits.
- Assisting in the coordination of orthotics inventory levels.
- Completing monthly expense/mileage reports as required by manager.
- Working "On-Call" as needed.
- Other duties as assigned by management.
- High school diploma or general education degree (GED).
- College degree in an allied health field or other related area preferred.
- Basic Anatomy and Medical Terminology.
- Strong background in patient care and customer relations.
- Familiarity with payer source requirements and legal aspects preferred.
- Athletic Trainer, Medical Assistant, and Physical Therapy Assistant candidates will be strongly considered.
- The ability to represent Hart Medical Orthotics & Prosthetics and self in a courteous, dynamic, and engaging manner and to build confidence/trust with patients, referrals, and other staff.
- Advanced written and verbal communication skills.
- Self-starting, able to break down objectives within the strategic and marketing plans into actionable steps and able to execute these steps.
- Ability to identify potential referral sources and develop relationships built on trust with these referral sources.
- Commitment to high ethical standards.
- Must be able to effectively present information and respond to questions from groups of managers, referral sources, patients, and colleagues.
The work environment described here are representative of those an employee encounters while performing the essential functions of this job.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
The environment can be a Medical Building, Physicians office, or DME retail setting. Will be required to drive in all seasons.
TrainingOrientation and selected courses must be completed in the designated time frame.
Training will consist of supervised on-the-job patient care, educational opportunities from colleagues and staff.
The culmination of training will prepare the individual to sit for the ABC Certified Fitter examination and apply to become a Certified Fitter of Orthotics.
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