Relationship Banker II

1 week ago

Oxford Mississippi, United States Trustmark Bank Full time
Job Summary

We are seeking a highly motivated and customer-focused Relationship Banker II to join our team at Trustmark Bank. As a key member of our banking team, you will be responsible for building and maintaining strong relationships with our customers, identifying their financial needs, and providing personalized solutions to enhance their financial well-being.

Key Responsibilities
  • Identify customer needs and make referrals through proactive sales and service efforts
  • Service, sell, and cross-sell deposit accounts, loan products, insurance products, and cash management services
  • Process transactions accurately, including deposits and withdrawals, wire transfers, and loan payments
  • Maintain and balance a cash drawer, with a focus on cash handling and security
  • Open, close, and maintain customer accounts, ensuring accurate and timely processing
  • Meet and greet customers in a professional manner, providing exceptional customer service and reinforcing Trustmark's service standards
  • Potentially manage, coach, and train other Relationship Bankers and Tellers, with a focus on sales and customer service
  • Process oversight and responsibility for reviewing and approving various transactions, including night drop contracts, ATM deposits, and cash drawers
Requirements
  • High school diploma or equivalent required
  • Ability to meet sales goals in a retail environment
  • Basic computer skills and ability to learn internal technology systems
  • Understanding of basic math concepts and principles
  • Strong interpersonal and communication skills, both verbal and written
  • Time management skills and attention to detail
  • Minimum 12 months face-to-face customer service experience and 12 months sales experience
  • Four-year college education or equivalent work experience preferred
What We Offer

As a Relationship Banker II at Trustmark Bank, you will have the opportunity to work in a dynamic and customer-focused environment, with a competitive salary and benefits package. You will also have the chance to develop your skills and advance your career in a growing and successful organization.

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